No experience? No problem. Full training and support will be provided to help you feel confident in the role.
Volunteering with Jelly is a great opportunity to gain hands-on experience in charity retail, customer service, stock processing and online sales, while building confidence and learning new skills. You’ll meet new people, be part of a friendly and supportive team, enjoy tea and biscuits during your shift, plus receive a 25% staff discount in the shop. Most importantly, you’ll play a valuable role in supporting local families, reducing waste and helping your local charity make a bigger impact in the community.
We’d love to hear from you, see our current Volunteer roles below— get in touch to find out more or see below to apply.
Jelly Shop Assistant Volunteer
Join our friendly Jelly team and help make a difference in your community!
We are looking for confident, capable volunteers to support our busy charity shop. If you enjoy meeting people, keeping busy, and being part of a welcoming team, this could be a great opportunity for you.
What you’ll be doing
You’ll help support the day-to-day running of the shop and create a positive experience for customers.
Tasks may include:
- Serving customers and operating the till
- Greeting and assisting shoppers
- Working independently on the shop floor
- Pricing and preparing donated clothes, toys and books for sale
- Replenishing stock and creating attractive displays
- Helping keep the shop tidy, organised and welcoming
We’re looking for someone who:
- Is friendly, reliable and confident working with the public
- Can work independently and use initiative
- Enjoys a practical, hands-on role
- Has good communication skills
- Has retail experience (a bonus, but not essential)
- Wants to support a local charity and be part of a team
Time commitment
- Shifts are usually 10am–1pm or 1pm–4pm
- Regular weekly volunteering preferred, but we can be flexible
Sorting Room Volunteer
Do you enjoy organising, spotting quality items and bringing order to chaos? Join our behind-the-scenes sorting team!
We are looking for volunteers to help process donated items and prepare quality stock for our charity shop. This is an ideal role for someone who enjoys sorting, organising and has a good eye for detail.
What you’ll be doing
You’ll play an important role in helping donated items reach the shop floor ready for sale.
Tasks may include:
- Sorting through donated clothing, books, toys and household items
- Checking quality and carrying out quality control
- Identifying valuable or desirable brands
- Pricing items ready for sale
- Organising stock in the sorting room
- Preparing donations for the shop floor
- Helping keep the sorting area tidy and efficient
We’re looking for someone who:
- Enjoys organising and practical tasks
- Has good attention to detail
- Has an eye for quality and presentation
- Has brand awareness (desirable, but not essential)
- Is reliable and able to work independently
- Enjoys being part of a friendly team
Time commitment
- Shifts are usually 10am–1pm or 1pm–4pm
- Regular weekly volunteering preferred, with some flexibility available
Online Sales Volunteer (Vinted & eBay)
Help turn donated treasures into vital funds for our charity!
We are looking for an enthusiastic and trustworthy volunteer to support our online sales through Vinted and eBay. If you enjoy spotting valuable items, researching prices, taking photos or have an interest in online selling, this could be a rewarding role for you.
What you’ll be doing
You’ll help us raise extra funds by preparing and listing donated items for sale online.
Tasks may include:
- Identifying suitable donated items for online sale
- Preparing and presenting items for listing
- Taking clear, appealing photographs
- Researching pricing and helping value items
- Creating listings on Vinted and eBay
- Monitoring and assisting with online sales activity
- Packing sold items ready for posting
- Taking parcels to local drop-off points
- Helping maximise income from donated goods
We’re looking for someone who:
- Is trustworthy, reliable and enthusiastic
- Has good attention to detail
- Is comfortable using online platforms or willing to learn
- Enjoys researching and practical tasks
- Has an interest in online selling and fundraising
- Can work independently and use initiative
- Has experience with Vinted, eBay or similar selling platforms (beneficial, but not essential)
Time commitment
- Shifts are usually 10am–1pm or 1pm–4pm
Regular weekly volunteering preferred, with some flexibility available.